Generally, the purposes of gathering and processing your personal data are: (i) successfully manage the online purchase made of tickets/sightseeing packages online; (ii) successfully manage the purchase of the sightseeing tickets/sightseeing packages chosen; (iii) contact the user; (iv) satisfactorily address and manage the bookings, queries, observations, incidents or suggestions made; (v) manage the basic administration tasks; (vi) keep you informed by email or any other means of news, products and services (if appropriate, ensure that they are provided successfully) related to ALSA RAIL, S.L.U. or VIAJES ALSA, S.A.U. that may be of your interest. With regard to the use of your data for advertising or promotional purposes, the user will be provided, along with the form to gather data, a simple and free procedure to freely specify their opposition to this. The information provided will only be accessed by the authorized staff of ALSA RAIL, S.L.U. and the company VIAJES ALSA, S.A.U., travel agency in charge of marketing the services offered through our website, and the operators of the transport services offered on the website, agreeing to use the data provided, keep them confidential and use them in accordance with the purposes herein.
ALSA RAIL, S.L.U. has adopted the security levels required by law for personal data protection based on the type of information gathered, but has also deployed other means and technical measures available to avoid unauthorized tampering with, loss of, processing of, or access to the personal data provided. ALSA RAIL, S.L.U. guarantees that it has taken the necessary security measures to ensure that the information and data you send us online remains secure and confidential. Nevertheless, the user should be aware that security measures on the Internet are not impregnable.
You may exercise your rights to access, rectify, cancel or oppose the data in accordance with the current laws by requesting it by post to: ALSA RAIL, S.L.U., calle Miguel Fleta 4, 28037, Madrid, always attaching a copy of your National Identity Card or an identity document which is deemed as equivalent by law as proof of your identity.
In any case, the user will be accountable for the accuracy of the data provided and ALSA RAIL, S.L.U. reserves the right to exclude any users who provide false data from the services without prejudice to any other legal actions that may be applicable by law. The user is responsible for communicating any changes made to the personal data provided.
ALSA RAIL, S.L.U. will observe the current regulations regarding the duty to cancel personal information that is no longer necessary for the purposes it was first collected and will block such information in order to meet the liabilities arising from data processing and only for the period of time established for such liabilities. At the end of such period, the data will be deleted by secure means.
Children under the age of 14 shall not send any personal data without the consent of their parents or tutor. ALSA RAIL, S.L.U. shall not be made responsible for any personal data sent by children under 14 with the appropriate authorization.